www.stylusplus.co.uk gone? - UK Vintage Radio Repair and Restoration Discussion Forum

IPreferVinyl · 3rd May 2013, 11:52 pm

HI, I placed an order 2 weeks ago with stylusplus.co.uk. To date I haven't received my order. I have emailed several times-no reply and phoned - no answer. On one page of the site it says:

Please note that due to severe ill health, some orders have been delayed.

We apologise to all our customers for this and the back log will be cleared by the end of the week.

Once again, our sincere apologies.

This has been up for a while now.

Just wondered if anyone knew if its now defunct or what's going on?

Any help greatly appreciated.

IPreferVinyl · 8th May 2013, 11:49 pm

Still no order. No emails.

Think I've lost my money.

Station X · 9th May 2013, 7:02 am

What payment method did you use. If you used a Credit Card, as opposed to a Debit Card, or paid by PayPal, you should be able to get your money back.

Paul Stenning · 9th May 2013, 8:10 am

Even if you paid by debit card, if you have reasonable proof that you have neither received your goods or any reply to emails, and the phone number is not getting answered, they may be able to do a charge-back.

Different banks seem to have different attitudes to this but it's worth asking. In person at the branch is the best approach.

3rd May 2013, 11:52 pm	#1
IPreferVinyl Retired Dormant Member Join Date: Apr 2013 Location: Hull Posts: 4	www.stylusplus.co.uk gone? HI, I placed an order 2 weeks ago with stylusplus.co.uk. To date I haven't received my order. I have emailed several times-no reply and phoned - no answer. On one page of the site it says: Please note that due to severe ill health, some orders have been delayed. We apologise to all our customers for this and the back log will be cleared by the end of the week. Once again, our sincere apologies. This has been up for a while now. Just wondered if anyone knew if its now defunct or what's going on? Any help greatly appreciated.

8th May 2013, 11:49 pm	#2
IPreferVinyl Retired Dormant Member Join Date: Apr 2013 Location: Hull Posts: 4	Re: www.stylusplus.co.uk gone? Still no order. No emails. Think I've lost my money.

9th May 2013, 7:02 am	#3
Station X Moderator Join Date: Jan 2003 Location: Ipswich, Suffolk, IP4, UK. Posts: 22,831	Re: www.stylusplus.co.uk gone? What payment method did you use. If you used a Credit Card, as opposed to a Debit Card, or paid by PayPal, you should be able to get your money back. __________________ Graham. Forum Moderator Reach for your meter before you reach for your soldering iron.

9th May 2013, 8:10 am	#4
Paul Stenning Administrator Join Date: Dec 2002 Location: Cardiff Posts: 9,364	Re: www.stylusplus.co.uk gone? Even if you paid by debit card, if you have reasonable proof that you have neither received your goods or any reply to emails, and the phone number is not getting answered, they may be able to do a charge-back. Different banks seem to have different attitudes to this but it's worth asking. In person at the branch is the best approach. __________________ Paul Stenning Forum Admin/Owner and BVWS Webmaster