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Vintage Audio (record players, hi-fi etc) Amplifiers, speakers, gramophones and other audio equipment. |
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4th May 2013, 12:52 am | #1 |
Retired Dormant Member
Join Date: Apr 2013
Location: Hull
Posts: 4
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www.stylusplus.co.uk gone?
HI, I placed an order 2 weeks ago with stylusplus.co.uk. To date I haven't received my order. I have emailed several times-no reply and phoned - no answer. On one page of the site it says:
Please note that due to severe ill health, some orders have been delayed. We apologise to all our customers for this and the back log will be cleared by the end of the week. Once again, our sincere apologies. This has been up for a while now. Just wondered if anyone knew if its now defunct or what's going on? Any help greatly appreciated. |
9th May 2013, 12:49 am | #2 |
Retired Dormant Member
Join Date: Apr 2013
Location: Hull
Posts: 4
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Re: www.stylusplus.co.uk gone?
Still no order. No emails.
Think I've lost my money. |
9th May 2013, 8:02 am | #3 |
Moderator
Join Date: Jan 2003
Location: Ipswich, Suffolk, IP4, UK.
Posts: 21,287
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Re: www.stylusplus.co.uk gone?
What payment method did you use. If you used a Credit Card, as opposed to a Debit Card, or paid by PayPal, you should be able to get your money back.
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Graham. Forum Moderator Reach for your meter before you reach for your soldering iron. |
9th May 2013, 9:10 am | #4 |
Administrator
Join Date: Dec 2002
Location: Cardiff
Posts: 9,071
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Re: www.stylusplus.co.uk gone?
Even if you paid by debit card, if you have reasonable proof that you have neither received your goods or any reply to emails, and the phone number is not getting answered, they may be able to do a charge-back.
Different banks seem to have different attitudes to this but it's worth asking. In person at the branch is the best approach. |