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Old 4th Jan 2018, 10:51 am   #1
brenellic2000
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Join Date: Aug 2006
Location: Rye, East Sussex, UK.
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Default Help needed! AOL Desktop / new browser in Blackpool

Is there a kindly member who can pop round to help sort out a long standing forum member's PC? He's 80+ and lives in Blackpool - local computer shop 'experts' don't want to know. I'm in sunny Sussex and can only help my friend so far over the 'phone.

Please PM me for contact details.

The problem:

1: He is using an XP PC and it, appears, Google 'Opera'. He urgently needs to be shown how to gain access to AOL using a new browser and to stay 'on-line' (with AOL) now that the much loved AOL Desktop is being abandoned, and to...

2: make AOL his 'home page' for easy 'one-button' access (the beauty of AOL's Desktop)

3: save his old AOL e-mails and addresses for access and continuity

4: save / transfer his 'favourite' websites - even I haven't been able to do that (I use IE and W.7)

5: and stop being bombarded by adverts (Desktop was user friendly)

PLEASE bear in mind that, like many of us old codgers who have been using computers 30+ years, today's unnecessarily complicated technology, terminology and jargon is beyond us - we use a computer as a 'tool' to do a job - which is why I still use DOS for serious work! He is not interested in new whizz-bang technology, flash-Harry over bloated software or Linux!!

When I was, unbeknown to me, recently upgraded to Google Chrome, my PC suffered a catastrophic crash... I finally managed a recovery in the absence of a manual (remember those?)... and that is why my friend needs a helping hand to talk him through the process and avoid pitfalls.

Thanks in anticipation,
Barry
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Old 6th Jan 2018, 2:51 am   #2
AC/HL
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Default Re: Help needed! AOL Desktop / new browser in Blackpool

As far as I'm aware, many libraries offer beginners courses in computing. Not quite what he's wanting, but they're local and may be able to offer help.
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Old 6th Jan 2018, 11:46 am   #3
brenellic2000
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Default Re: Help needed! AOL Desktop / new browser in Blackpool

Thanks Bill,

I have suggested the library and local rags for local computer geek adverts, but he is not very ambulant these days; he needs someone to show him what to do and recover his confidence. Modern computer jargon is beyond me... and I'm a lapsed member of Mensa!

Barry
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