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6th Mar 2018, 7:37 pm | #1 |
Pentode
Join Date: Jun 2017
Location: Alton, Hampshire, UK.
Posts: 161
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No email alert for PMs
Hi,
Can anyone shed any light on why I no longer get email alerts when I receive a PM? I have checked my forum config/profile and cannot see anything wrong. Thanks Jon |
6th Mar 2018, 7:43 pm | #2 |
Administrator
Join Date: Dec 2002
Location: Cardiff
Posts: 9,073
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Re: No email alert for PMs
They still work for me.
Assuming your email address is correct and working, check if they are ending up in your junk or spam box. Spam filters are getting stronger and unfortunately tend to catch more wanted automated messages along with the junk. Try whitelisting *@vintage-radio.net in your spam filter settings to let anything from the forum domain get through. |
6th Mar 2018, 9:06 pm | #3 |
Dekatron
Join Date: Feb 2005
Location: West Cumbria (CA13), UK
Posts: 6,130
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Re: No email alert for PMs
One thing to check is whether you have the option set to receive a notifcation email of PMs being sent to you. If you go into "User CP" at the top of a forum page, then select "Edit Options" from the left-hand menu, you will see a number of options relating to private messages. Make sure that the one marked "Receive Email Notification of New Private Messages" is set.
__________________
Mending is better than Ending (cf Brave New World by Aldous Huxley) |
7th Mar 2018, 7:39 am | #4 | |
Octode
Join Date: Jan 2004
Location: Southport, Merseyside, UK.
Posts: 1,156
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Re: No email alert for PMs
Quote:
Thanks John |
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7th Mar 2018, 9:21 am | #5 |
Pentode
Join Date: Jun 2017
Location: Alton, Hampshire, UK.
Posts: 161
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Re: No email alert for PMs
Thanks Paul and Dave.
I have checked my user CP and it has the option to send emails ticked and nothing obviously getting caught by my spam filter but just in case I have white listed the forum's domain. Will see if that makes any difference. Jon |