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16th Apr 2018, 11:53 am | #1 |
Octode
Join Date: Jun 2013
Location: Fleet, Hampshire, UK
Posts: 1,764
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Wellbrook Communications
Does anyone have any recent experience of ordering from Wellbrook? I placed an order 1 week ago for ALA1530LN loop antenna and it still says "pending" on the site with no updates.
The money hasn't been taken and I get the impression this happens when they are dispatched. I had also sent a mail to them 1 week earlier and received no response, nothing on their site to indicate any problems with the business. I'm sure they're a small operation and I'm happy to wait, just slightly concerned for the complete lack of communication. If I'd received something saying they had received it and will process in x days or weeks I would be happy to wait |
16th Apr 2018, 2:05 pm | #2 |
Nonode
Join Date: May 2007
Location: Preston, Lancashire, UK.
Posts: 2,511
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Re: Wellbrook Communications
Their website includes a phone number, 01591 620316, give them a call.
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16th Apr 2018, 5:26 pm | #3 |
Octode
Join Date: Jun 2004
Location: Reading/Fakenham, UK.
Posts: 1,323
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Re: Wellbrook Communications
I spoke to the proprietor last week and ordered a loop. He said the delivery is about three weeks at the moment. I paid via the site and they took the money.
I don't think anything is amiss. Ian |
16th Apr 2018, 9:32 pm | #4 |
Octode
Join Date: Jun 2013
Location: Fleet, Hampshire, UK
Posts: 1,764
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Re: Wellbrook Communications
Thanks Ian, sounds like all is fine then
Adam |