Vintage Radio DVD-ROM - UK Vintage Radio Repair and Restoration Discussion Forum

winnem1 · 16th Oct 2019, 10:11 am

Hi
Can anybody tell me how to get this DVD to work on my laptop!
Up until a few weeks ago it was working ok, but now only the start page loads and when you try to select a radio type nothing happens.
My laptop is running the latest update of WIN10 and Adobe reader dc.

Any help appreciated.

Mike

HamishBoxer · 16th Oct 2019, 10:36 am

The dvd could be faulty,is it possible to try it in another machine?

Nuvistor · 16th Oct 2019, 12:10 pm

If the disc is faulty see the Life Time Warranty on the support page, it can be replaced for a modest handling fee.

https://www.service-data.com/page.php/support

On the same support page it suggests taking a backup or working copy of the disk, it’s much easier if the files are on the hard drive rather than keep using the DVD.

HamishBoxer · 16th Oct 2019, 12:24 pm

I always install on the hard drive.

winnem1 · 16th Oct 2019, 2:10 pm

Hi
Thanks for the reply's.
The disc is ok and I have had it installed on the hard drive for a couple of years and it worked fine. It is only recently that it stopped working (hard drive & DVD).

Regards

Mike

PJL · 16th Oct 2019, 2:20 pm

This sounds like an update has disabled the option to open local files. The solution is here https://www.service-data.com/page.php/support.

Cobaltblue · 16th Oct 2019, 2:22 pm

Do you mean that you can open the index but it no longer links to the individual sheets when you click on them?

ISTR Paul has mentioned this in the recent past.

https://www.vintage-radio.net/forum/...ad.php?t=96738

Cheers

Mike T

winnem1 · 16th Oct 2019, 3:19 pm

Hi
Thanks PJL that link solved my problem - all is now well again.

Regards

Mike

16th Oct 2019, 10:11 am	#1
winnem1 Tetrode Join Date: Nov 2009 Location: Romford, London, UK. Posts: 64	Vintage Radio DVD-ROM Hi Can anybody tell me how to get this DVD to work on my laptop! Up until a few weeks ago it was working ok, but now only the start page loads and when you try to select a radio type nothing happens. My laptop is running the latest update of WIN10 and Adobe reader dc. Any help appreciated. Mike

16th Oct 2019, 10:36 am	#2
HamishBoxer Dekatron Join Date: Aug 2007 Location: W.Butterwick, near Doncaster UK. Posts: 8,932	Re: Vintage Radio DVD-ROM The dvd could be faulty,is it possible to try it in another machine? __________________ G8JET BVWS Archivist and Member V.M.A.R.S

16th Oct 2019, 12:10 pm	#3
Nuvistor Dekatron Join Date: Aug 2013 Location: Wigan, Greater Manchester, UK. Posts: 9,433	Re: Vintage Radio DVD-ROM If the disc is faulty see the Life Time Warranty on the support page, it can be replaced for a modest handling fee. https://www.service-data.com/page.php/support On the same support page it suggests taking a backup or working copy of the disk, it’s much easier if the files are on the hard drive rather than keep using the DVD. __________________ Frank

16th Oct 2019, 12:24 pm	#4
HamishBoxer Dekatron Join Date: Aug 2007 Location: W.Butterwick, near Doncaster UK. Posts: 8,932	Re: Vintage Radio DVD-ROM I always install on the hard drive. __________________ G8JET BVWS Archivist and Member V.M.A.R.S

16th Oct 2019, 2:10 pm	#5
winnem1 Tetrode Join Date: Nov 2009 Location: Romford, London, UK. Posts: 64	Re: Vintage Radio DVD-ROM Hi Thanks for the reply's. The disc is ok and I have had it installed on the hard drive for a couple of years and it worked fine. It is only recently that it stopped working (hard drive & DVD). Regards Mike

16th Oct 2019, 2:20 pm	#6
PJL Dekatron Join Date: Sep 2005 Location: Seaford, East Sussex, UK. Posts: 5,997	Re: Vintage Radio DVD-ROM This sounds like an update has disabled the option to open local files. The solution is here https://www.service-data.com/page.php/support.

16th Oct 2019, 2:22 pm	#7
Cobaltblue Moderator Join Date: Dec 2010 Location: Exeter, Devon and Poole, Dorset UK. Posts: 6,866	Re: Vintage Radio DVD-ROM Do you mean that you can open the index but it no longer links to the individual sheets when you click on them? ISTR Paul has mentioned this in the recent past. https://www.vintage-radio.net/forum/...ad.php?t=96738 Cheers Mike T __________________ Invisible airwaves crackle with life or at least they used to Mike T BVWS member. www.cossor.co.uk Last edited by Cobaltblue; 16th Oct 2019 at 2:24 pm. Reason: added link

16th Oct 2019, 3:19 pm	#8
winnem1 Tetrode Join Date: Nov 2009 Location: Romford, London, UK. Posts: 64	Re: Vintage Radio DVD-ROM Hi Thanks PJL that link solved my problem - all is now well again. Regards Mike