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Where To Get Sets and Parts For discussions about swapmeets, rallies, NVCF and BVWS, car boot sales, antique and charity shops, dealers, newspaper adverts, the local tip and just about any other source of equipment (other than eBay).

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Old 3rd Oct 2022, 4:52 am   #21
Simondm
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Default Re: RS New Handling Charge

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Originally Posted by dodgy-dxer View Post
https://www.westfieldfasteners.co.uk/UNC.html

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I dislike paying such charges though so if I need something from a different supplier (say Digikey) I make up the order to the no-handling-charge limit with other items I can always use. With Digikey it's normally UNC nuts and bolts, hard to find in the UK and useful to me as I work on a lot of American computer hardware. If I needed something urgently from RS I'd probably add a couple of cans of propan-2-ol cleaning solvent, or a reel of connecting wire, or... Something I am sure to need in the future.
I use Westfield, mostly for small orders (the quantity discounts are clear on their web site).

I've had excellent service and quality from them, and they stock a few oddities that are hard to find elsewhere, for example extremely long, M5, Allen-headed, domed machine screws (needed just one, for mounting a toroidal).

Just saying...
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Old 3rd Oct 2022, 5:05 pm   #22
McMurdo
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Default Re: RS New Handling Charge

I suspect the delivery contract is negotiated favourably, either a fixed monthly sum for exclusive deliveries or similar, which is why sometimes a single order for 3 different parts sometimes arrives in 3 different bags from 3 different warehouses.
Strangely last week I had 2 RS bags arrive by DHL and another an hour later by UPS.

I'd say the dreaded virus is to blame, CPC introduced a 17.50 minimum order value at that time and Farnell a 45 minimum order before free delivery. The HSE have forced restrictive working practices regarding distancing between workers and rules regarding testing. As of Oct 22 these are still in place in some work places and it makes sense to dissuade unnecessary work(ers) in the warehouse.
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Old 3rd Oct 2022, 5:24 pm   #23
Craig Sawyers
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Default Re: RS New Handling Charge

I've kicked out against this, as you can see from earlier posts. I have having a little rant about this to my better half, and she just shrugged and said "but it is a different world now".

I guess she is not wrong. My son would say that I'm turning into an old man who shouts at clouds!

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Old 3rd Oct 2022, 7:25 pm   #24
duncanlowe
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Default Re: RS New Handling Charge

I've used RS one way or another through my entire life, even before working.

Last place I worked, we ordered so much from them, that we had our own special deal on pricing, delivery and so on. Sometimes they would place three or four smallish orders every day. Got delivery before noon the next day, for nothing. Even got them to start stocking some stacking banana plugs that they discontinued, and in bulk packs too.

I find it hard to believe we were actually a significant enough customer for that to be sensible, but they did it.

Anyhow, I don't begrudge them. It's a shame yes, but reality!
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Old 3rd Oct 2022, 9:07 pm   #25
emeritus
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Default Re: RS New Handling Charge

With one exception, my recent orders from CPC have been delivered the next day, despite my only having specified the standard 3-5 days free delivery.
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Old 8th Oct 2022, 3:31 pm   #26
PJC58-Hythe
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Default Re: RS New Handling Charge

I very seldom use RS now as the cost of components (even before the new delivery charge was introduced) in my opinion is very high. An example is the UF4007. I wanted 200 for stock and RS wanted to charge me nearly 48p each in packs of 50 so I would have needed 4 packs total cost 96 + delivery of 3.95 so 99.95 Switch electronics on the other hand were charging 10p each for a quantity of 200 and if I ordered 250 the delivery was free total cost 25. Bit of a no brainer really...
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Old 9th Oct 2022, 9:15 am   #27
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Default Re: RS New Handling Charge

In the early 60's RS did a large quantity of business using COD, cash on delivery. [you paid the postman]
I can't remember if they charged the P.O. COD fee that was around 5/- 25P back then.
I don't blame them for charging. 30 does not buy you much today. John.
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Old 9th Oct 2022, 10:20 am   #28
PJC58-Hythe
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Default Re: RS New Handling Charge

I've never had a problem with companies charging a minimum order amount, what I do take exception to is sky high prices compared with other suppliers. Also the delivery service for RS went downhill when they switched to DHL, certainly in the area I live in.
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Old 9th Oct 2022, 10:58 am   #29
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Default Re: RS New Handling Charge

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With one exception, my recent orders from CPC have been delivered the next day, despite my only having specified the standard 3-5 days free delivery.
This applies if your order contains items that are prohibited by Royal Mail. Main items are aerosol cans, lithium batteries & various similar items. If you want your order quickly- order a spare can of switch cleaner.
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Old 9th Oct 2022, 12:50 pm   #30
wireman
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Default Re: RS New Handling Charge

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It's only 3.95 for orders under 30. .
If you are not a business it looks like 6.95 for orders under 50.
This would have caught a few orders of mine from 2020 so I would have probably gone to CPC or another alternative if the items were available for a similar price.
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Old 10th Oct 2022, 4:10 pm   #31
G6Tanuki
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Default Re: RS New Handling Charge

In practice , the RS definition of a 'business customer' is conveniently slack.

They don't want bank references or VAT numbers or anything associated with Companies House, just a 'Trading As' identity is seemingly good enough to get your access to the trade-terms benefits.

I use my ham radio callsign as my business ID on their site.
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Old 21st Oct 2022, 4:13 pm   #32
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Default Re: RS New Handling Charge

I've just noticed CPC have recently upped their minimum order from 17.50 to 20 in order to avoid a 5 handling charge.
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Old 21st Oct 2022, 7:41 pm   #33
wireman
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Default Re: RS New Handling Charge

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I've just noticed CPC have recently upped their minimum order from 17.50 to 20 in order to avoid a 5 handling charge.
I placed an order with CPC yesterday for an item over 40 pounds in order to avoid the handling charge from Farnell. I suppose the two Farnell companies are just doing what the relevant market sectors will accept.
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