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Old 31st Jan 2019, 2:02 pm   #1
Paul Stenning
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Default Server downtime announcements

The server hosting this forum will be rebooted to install updates by the hosting company between 8pm and 11pm this evening, with downtime up to 30 minutes.

This is all the information I have.

Quote:
This is a notice for PLANNED MAINTENANCE on the UKDedicated Webhosting Platform.

In order to prepare for future works we need to restart the server hosting your website(s).

Your server will be inaccessible for up to 30 minutes during the window.

MAINTENANCE WINDOW

START
2019-01-31 20:00 GMT (20:00 UTC)

END
2019-01-31 23:00 GMT (23:00 UTC)

EXPECTED IMPACT

The server hardware hosting your website(s) will be restarted for an updated kernel and other software updates which require a reboot.

During this period all websites/control panels will be inaccessible, and email will be queued at the sending mail server until it is back online.

Our apologies to customers affected by these planned works, please be assured they are essential. All efforts will be made to minimise service impact.
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Old 14th Feb 2019, 2:02 pm   #2
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Default Re: Server downtime this evening

Further server maintenance between 9pm and 10pm this evening, with downtime up to 5 minutes.

Quote:
This is a notice for PLANNED MAINTENANCE on the UKDedicated Webhosting Platform.

In order to prepare for future works we need to change the network topology for your hosting server.

Your server will be inaccessible for up to 5 minutes during the window.

MAINTENANCE WINDOW

START
2019-02-14 21:00 GMT (21:00 UTC)

END
2019-02-14 22:00 GMT (22:00 UTC)

EXPECTED IMPACT

We will be migrating the uplink for your hosting server to a new switching stack.

The server will not be restarted during these works however there will be a brief period of up to 5 minutes where it will be disconnected from our network.

During this period all websites/control panels will be inaccessible, and email will be queued at the sending mail server until it is back online.

Our apologies to customers affected by these planned works, please be assured they are essential. All efforts will be made to minimise service impact.
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Old 9th Apr 2019, 9:26 pm   #3
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Default Re: Server downtime this evening

The hosting company are carrying out emergency maintenance to the server this evening, maybe already done. This will cause the websites to be offline.
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Old 10th Apr 2019, 10:00 am   #4
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Default Re: Server downtime this evening

Update, it is this evening (10th) between 9pm and 10pm UK time (GMT+1). Websites will be offline for some of this period.
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Old 7th May 2019, 9:35 pm   #5
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Default Re: Server downtime this evening

Apologies, I forgot to post about scheduled maintenance by the hosting company this evening. There could be more downtime up to 10pm.
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Old 7th May 2019, 10:15 pm   #6
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Default Re: Server downtime this evening

It was indeed down again from just after the above post until a few minutes ago. Hopefully finished now.
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Old 30th May 2019, 3:26 pm   #7
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Default Re: Server downtime this evening

Further downtime on Monday evening:

Quote:
This is a notice for SCHEDULED MAINTENANCE on the UKDedicated Hosting Platform.

In order to prepare for future works we need to restart the server 'bevan.ukdedicated.com' upon which your website/emails are hosted.

Your server will be inaccessible for up to 30 minutes during the window.


MAINTENANCE WINDOW

START
2019-06-03 20:00 BST (19:00 GMT/UTC)

END
2019-06-03 23:00 BST (22:00 GMT/UTC)
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Old 25th Jun 2019, 12:30 pm   #8
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Default Re: Server downtime announcements

Notification just received for maintenance on 9th July.

Quote:
Hello,

Server Hostname: bevan.ukdedicated.com

This is a notice for SCHEDULED MAINTENANCE on the UKDedicated Hosting Platform.

In order to ensure PCI compliance and the security of your data we will be changing the SSL/TLS settings on your server.

We will be updating the SSL/TLS protocol version on your UKDedicated server to allow only TLSv1.2 connections, this will remove support for TLSv1.0 and TLSv1.1.

This change applies to inbound connections only, e.g. applications connecting to your UKDedicated server to access webpages, collect email, and FTP.

Any connections made by scripts on the server to external hosts will not be affected by this change and will continue to connect at the highest level of security allowable by the remote host.

Out of date operating systems/email clients will likely have problems after this change.

Windows 8.1/10 users should have no issues, Windows 7 users will need to ensure this patch is installed and properly configured https://support.microsoft.com/en-gb/...e-protocols-in

MacOS users on Mavericks or higher should have no issues if the email software in use is using the native SSL library.


MAINTENANCE WINDOW

START
2019-07-09 22:00 BST (21:00 GMT/UTC)

END
2019-07-09 23:00 BST (22:00 GMT/UTC)

EXPECTED IMPACT
As part of this change some services will be restarted but any outage will be minimal while this occurs, the server will not be restarted.

There is a high chance that end users running older operating systems and/or software will have issues connecting after this update.

Our apologies to customers affected by these planned works, please be assured they are essential. All efforts will be made to minimise service impact.

Kind Regards,
UKDedicated
Those using Windows 7 should note the required update. Those on older operating systems may have issues, however I don't know if the use of a different browser such as Firefox or Chrome will resolve it.
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Old 9th Jul 2019, 8:28 pm   #9
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Default Re: Server downtime announcements

Reminder: this work is scheduled for this evening. Be aware of the possible SSL issues mentioned once it is completed.
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