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Where To Get Sets and Parts For discussions about swapmeets, rallies, NVCF and BVWS, car boot sales, antique and charity shops, dealers, newspaper adverts, the local tip and just about any other source of equipment (other than eBay). |
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3rd Dec 2018, 3:24 pm | #1 |
Pentode
Join Date: Oct 2018
Location: Coventry, West Midlands, UK.
Posts: 220
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Partridge Electronics
Does anyone have any experience of dealing with Partridge Electronics? I came across the website a while ago and they seem to have quite a lot of hard to find stuff on there so I placed a small order and paid with paypal. I received a confirmation email at the time but that was over 3 weeks ago and I haven't received anything yet. I have sent 2 emails enquiring about the order but have had no reply.
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3rd Dec 2018, 3:51 pm | #2 |
Hexode
Join Date: Feb 2014
Location: Southampton, Hampshire, UK.
Posts: 419
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Re: Partridge Electronics
Just checked the website and they say they have had an electrical fire that has taken out their stock location system.
Pete |
3rd Dec 2018, 4:27 pm | #3 |
Pentode
Join Date: Oct 2018
Location: Coventry, West Midlands, UK.
Posts: 220
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Re: Partridge Electronics
Yes, that has been on the website for quite some time so not sure how relevant it is. The web site and ordering system look like they were designed in the 1980's and a look at the premises on Google street view shows it to be a small office / industrial unit with no signage on it. I can't really imagine that the "stock control system" is anything other than a small room with a few racks of parts bins in! No excuse for ignoring customer emails either, that is just rude.
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3rd Dec 2018, 7:35 pm | #4 |
Dekatron
Join Date: Jun 2016
Location: London, UK.
Posts: 3,687
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Re: Partridge Electronics
If you paid with PayPal, open a dispute with them that will get noticed or get a refund.
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3rd Dec 2018, 7:50 pm | #5 |
Dekatron
Join Date: Jun 2009
Location: Staffordshire Moorlands, UK.
Posts: 5,263
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Re: Partridge Electronics
I had some stuff off them probably late last year, no problems.
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Kevin |
3rd Dec 2018, 7:59 pm | #6 |
Moderator
Join Date: Dec 2010
Location: Exeter, Devon and Poole, Dorset UK.
Posts: 6,824
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Re: Partridge Electronics
Can I point out that apart from Arpanet there were no web sites in the 80's .
Cheers Mike T
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Invisible airwaves crackle with life or at least they used to Mike T BVWS member. www.cossor.co.uk |
3rd Dec 2018, 8:30 pm | #7 |
Dekatron
Join Date: Apr 2009
Location: Oxfordshire, UK.
Posts: 4,924
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Re: Partridge Electronics
I've had stuff from them in the past and was quite happy. Might be that you've caught them at a very bad time?
B
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Saturn V had 6 million pounds of fuel. It would take thirty thousand strong men to lift it an inch. |
3rd Dec 2018, 8:47 pm | #8 |
Pentode
Join Date: Oct 2018
Location: Coventry, West Midlands, UK.
Posts: 220
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Re: Partridge Electronics
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3rd Dec 2018, 9:13 pm | #9 |
Moderator
Join Date: Dec 2010
Location: Exeter, Devon and Poole, Dorset UK.
Posts: 6,824
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Re: Partridge Electronics
No they didn't, believe me I was there.
Cheers Mike T
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Invisible airwaves crackle with life or at least they used to Mike T BVWS member. www.cossor.co.uk |
3rd Dec 2018, 9:22 pm | #10 |
Dekatron
Join Date: Feb 2003
Location: Cottingham, East Yorkshire, UK.
Posts: 5,737
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Re: Partridge Electronics
If you look at the 'Bird's Eye View' of their address you'll see that it's a domestic property on Fleet Road Benfleet, rather than a company operating from commercial premises with permanent staff. That being so, maybe they're away or have some other personal or technical problems? Rather a shame - they seem to have lots of interesting hard to find stuff.
https://www.bing.com/search?q=partri...&setlang=en-US I see from their website that they were established in 1964. Same firm who did the 'Joystick' antenna or is my memory playing tricks?
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David. BVWS Member. G-QRP Club member 1339. |
3rd Dec 2018, 10:00 pm | #11 |
Heptode
Join Date: Jan 2008
Location: Sheffield, South Yorkshire, UK.
Posts: 653
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Re: Partridge Electronics
Have you tried ringing them? The address provided is their registered office, they may keep the stock elsewhere.
A.C.PARTRIDGE LTD. REGISTERED OFFICE. 54-56 FLEET ROAD BENFLEET ESSEX SS7 5JN UK. FOR ADMINISTRATION ONLY TELEPHONE 44 ( 0 ) 1268 793256
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Martin BVWS member GQRP Club |
4th Dec 2018, 12:34 am | #12 |
Dekatron
Join Date: Jun 2009
Location: Staffordshire Moorlands, UK.
Posts: 5,263
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Re: Partridge Electronics
According to companies house, Alfred Partridge, director is 88 years old, so he might only be doing it part-time these days.
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Kevin |
5th Dec 2018, 10:52 pm | #13 |
Pentode
Join Date: Oct 2018
Location: Coventry, West Midlands, UK.
Posts: 220
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Re: Partridge Electronics
Just to update, completely out of the blue I have received a refund from Partridge Electronics via PayPal. I hadn't requested a refund and hadn't raised a case with PayPal so not sure why this was done. I have had no communication from Partridge Electronics to say why they were refunding my money or why they could not fulfil the order. Seems a very strange way to run a business!
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6th Dec 2018, 12:55 am | #14 |
Dekatron
Join Date: Feb 2007
Location: Leominster, Herefordshire, UK.
Posts: 16,528
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Re: Partridge Electronics
Perhaps they read this forum?
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....__________ ....|____||__|__\_____ .=.| _---\__|__|_---_|. .........O..Chris....O |
6th Dec 2018, 9:42 am | #15 |
Pentode
Join Date: Oct 2018
Location: Coventry, West Midlands, UK.
Posts: 220
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Re: Partridge Electronics
Maybe, but surely contacting me to explain the situation would be the normal thing to do, I have had no communication from them since placing the order despite the fact that I sent several emails enquiring about the order.
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6th Dec 2018, 10:24 am | #16 |
Hexode
Join Date: Dec 2013
Location: Torrington, Devon UK.
Posts: 445
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Re: Partridge Electronics
I also placed an order some time ago. I rang their customer service number on Saturday as it had been a few weeks. On Monday I also received a PayPal refund with the following note “Sorry we are unable to supply the goods”. I have had no email and the items I ordered were showing as in stock.
Regards Graham |
6th Dec 2018, 11:43 am | #17 |
Dekatron
Join Date: Jun 2016
Location: London, UK.
Posts: 3,687
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Re: Partridge Electronics
They should probably close down and stop accepting payments if this is the case. I would report it to PayPal. This is covered in their user agreement.
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6th Dec 2018, 12:31 pm | #18 |
Dekatron
Join Date: Apr 2009
Location: Oxfordshire, UK.
Posts: 4,924
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Re: Partridge Electronics
There's clearly a problem at the moment, but I think in the past they were sound and did offer a range of products that was very much under the "Vintage Radio" banner. Such suppliers are limited in number, so l'm inclined to say let's give a chance to recover.
B
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Saturn V had 6 million pounds of fuel. It would take thirty thousand strong men to lift it an inch. |
7th Dec 2018, 2:57 pm | #19 |
Hexode
Join Date: May 2006
Location: Cambridge, Cambs. UK.
Posts: 469
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Re: Partridge Electronics
From their website earlier today
"SORRY FOR LONG DELAY. IN RESPONDING TO YOUR ENQUIRY We recently suffered from an an electrical fire which which took out our stores bin location system. All stores item location is having to be done manually. we are advised this situation may take a further three months to resolve"
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If smoking is so bad for you, how come it cures kippers? |
11th Dec 2018, 11:03 am | #20 |
Administrator
Join Date: Dec 2002
Location: Cardiff
Posts: 9,060
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Re: Partridge Electronics
Online ordering is currently unavailable. https://secure.partridgeelectronics....eorderform.php
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