Re: Calling the old BT technicians...
The OP has not told us if he has done the standard tests that Utility Warehouse should be telling him to perform.
ie unplugging everything except a known to be working (and preferably not vintage) line powered telephone, and repeating the tests, and if that still proves inconclusive, repeating the same tests with the NTE5 faceplate off and the test phone in the hidden socket.
Boombox.
Demonstrate to any Openreach engineer who calls to investigate, that the fault occurs with the faceplate off, and therefore all your extension sockets and wiring isolated. Not doing so could easily cost you £130
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Graham.
G3ZVT
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