Quote:
Originally Posted by AndiiT
Hi, This could be caused by failure of the surge/lightning protector in the NTE5 Linebox/master socket, particularly if the protector is of the more modern polyswitch type and not the older spark arrestor design. It's not the most common of faults, however I have experienced it in my day job on several occasions over the years.
Of course if this is what is causing your fault Open reach will have to be called out to replace the master socket.
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If that was the case I would be asking the same question as Station X
vis. Why doesn't 1471 report the existence of the incoming call?
Also, if it is being suggested that a linebox fault is causing ring-trip, I don't see that being the case either, because the caller hears normal ringing tone.