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Old 15th Jul 2019, 6:55 pm   #79
Maarten
Dekatron
 
Join Date: Dec 2007
Location: Haarlem, Netherlands
Posts: 4,199
Default Re: Croc Clips at Lidl

In the Netherlands, Lenovo started using the Medion service organisation. I've had to deal with them in 2016 or 2017 and it was quite the experience. No ticketing system, very slow service, no flexible solutions but in the end a quite reasonable refund which only went through because I happened to be a customer at the distributor that once sold the laptop to the (then closed down) shop where it was retailed originally.
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