I do appreciate the quoted lyrics Lawrence [post 20*] although they captured a convulsive period in world history and not just a moment in a company's Corporate existence
I suspect that there may be a period of retention/recycling and recovery of components in the future [which may be a hobby in itself] in the absence of any handy retail outlets. We might even go back to making it all ourselves individually as during the twenties and thirties.
I agree that staff generally, do their very best except for an episode in Bolton when one jobsworth Android [without looking up from the till screen] asked, are you over 18? [I was buying solvent switch cleaner!] When I said "What do you think? I got the angry response that the question was a purchase requirement-ie that it was all my fault! Not qualified in customer relations or humour it seemed. I'll draw a view over the rest of this commercial exchange.
Dave W