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Old 25th Mar 2018, 9:16 pm   #7
AndiiT
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Join Date: Aug 2005
Location: Saltburn-East, Cleveland, UK.
Posts: 1,786
Default Re: Calling the old BT technicians...

Quote:
Originally Posted by boombox View Post
Definitely.......... a GPO 746 wall telephone we have in the kitchen has sorted of 'vibrated' .......

.....The calls do seem to be arriving at my line but then something is preventing.... from recognising the line is in fact ringing.

Hi, This could be caused by failure of the surge/lightning protector in the NTE5 Linebox/master socket, particularly if the protector is of the more modern polyswitch type and not the older spark arrestor design. It's not the most common of faults, however I have experienced it in my day job on several occasions over the years.
Of course if this is what is causing your fault Open reach will have to be called out to replace the master socket.

Regards

Andrew
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