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Station X · 28th May 2018, 11:53 am

Not something I've come across, but I suspect it may be caused by two or more calls arriving in quick succession, with one or more calls being abandoned before the phone is heard to ring or the ringing from two calls could be perceived as a single call. Scammers do have a habit of calling twice or more. It's the way call centres work, originating more calls than they can deal with, then abandoning some. Couple that with a random CLI generator...…..

Unfortunately all my former BT colleagues have retired like me so there's no one I can ask.

Perhaps it's a young BT technician that's needed rather than an old one?

28th May 2018, 11:53 am	#29
Station X Moderator Join Date: Jan 2003 Location: Ipswich, Suffolk, IP4, UK. Posts: 21,289	Re: Calling the old BT technicians... Not something I've come across, but I suspect it may be caused by two or more calls arriving in quick succession, with one or more calls being abandoned before the phone is heard to ring or the ringing from two calls could be perceived as a single call. Scammers do have a habit of calling twice or more. It's the way call centres work, originating more calls than they can deal with, then abandoning some. Couple that with a random CLI generator...….. Unfortunately all my former BT colleagues have retired like me so there's no one I can ask. Perhaps it's a young BT technician that's needed rather than an old one? __________________ Graham. Forum Moderator Reach for your meter before you reach for your soldering iron.