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val33vo · 27th May 2018, 10:58 am

I worked in BT on the exchanges and from the symptoms you describe the calling end is at fault especially if 1471 is not recording the call , the ring tone you hear at the calling end is generated by the exchange and has nothing to do with your phone , it all points to a wrong number being dialled

27th May 2018, 10:58 am	#24
val33vo Retired Dormant Member Join Date: Apr 2008 Location: Banffshire, Scotland, UK. Posts: 191	Re: Calling the old BT technicians... I worked in BT on the exchanges and from the symptoms you describe the calling end is at fault especially if 1471 is not recording the call , the ring tone you hear at the calling end is generated by the exchange and has nothing to do with your phone , it all points to a wrong number being dialled