Re: Damaged vintage variac
The seller can probably obtain compensation from RM. Due to a wish to reduce postal charges and the need to get a sale, packaging can be more of a compromise than one would wish for. No packaging is bomb proof and the actions of some drivers have to be seen to be believed, although 90% are careful. I sent a telephone once that was damaged after being put over a high fence. I got the postage plus sale value back and the buyer kept the damaged item.
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