Quote:
Originally Posted by rambo1152
Easy peasy. Send the call to the "Time Conditions" module then you can send it to two destinations depending if the condition is met or not.
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Thanks. I've installed the calendar module and the time conditions module and I now have access to those menu options.
What I'm curious about, though, is:-
a) when the time condition is NOT matched, there seems to be no way to leave the call alone? i.e. ignore it and let it filter through the normal inbound call route? I have two trunks now working, the BT and the Sipgate. If I get a call on the BT between 6pm and 7pm I'd like to present an IVR to the caller basically saying: "We're putting the kids to bed, press '1' if your call is REALLY urgent and we'll take it"
but I can't seem to be able to do that without also telling the sipgate line to basically mirror the behaviour of the BT line which I don't want to do.
Does that make sense? It
seems like if I tell the time conditions if it's NOT between 6 and 7 then whatever destination I apply for a NON-MATCH will apply to both lines?