[julie_m]

On the one hand I'm pleased for Alan that his HMV is working as it should and he is able to enjoy his music collection again. On the other hand, I can't deny feeling just a tiny bit disappointed not to have found out what the original fault was, beyond "something not making proper contact somewhere". It's a bit like a book where a minor character did something that looked as though it was going to have a bearing on the plot, but was never mentioned again subsequently.

Anyway, if the HMV starts misbehaving again -- or if a different fault manifests -- you know where to come for the answers .....