Only 4 weeks! there is still hope. Take a look at this shambles, the parcel was stuck/lost in the couriers depot for 5 weeks.
https://www.parcel2go.com/tracking/2611781284335982 scroll down the page to see the details.
The parcel was finally delivered out of the blue and not damaged about 4 days after Parcel to Go had paid up on the insurance claim..
Mike