[mark2collection]

Ed's onto something here, as today it's all about traceability if there's a claim, be it warranty or otherwise.

What ESD measures have you put in place, when were your tools (including ESD wire cutters, soldering iron, screwdrivers et al), bench mat, chair, flooring and wriststrap last tested, and when was your ESD tester last calibrated, where are your records, cal certs etc, when was your last audit.

You would also likely need an area for live testing, since you shouldn't power HV gear in an ESD area.

Would we need full calibration of all our equipment, including a portable appliance tester, would we require C&G certification for the PAT, then keeping records/results of everything mains powered, that leaves the workshop.

Then there's lone working & parts supplier traceability.

I'm sure there are other pitfalls I've missed, though I'm sure many here would be only too pleased to use their qualifications, experience and tools for such endeavors, myself included.

Food for thought, but something needs to change.

Mark